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Carland Lease - End Assistance Center

We hope you've enjoyed leasing your Acura or Honda vehicle. We want to continue to provide you with excellent service as you approach the end of your lease. We can help you through the entire lease end-of-term process.

This section provides an approximate time line and steps to follow for the three typical lease-end options:

Option 1: Return your vehicle and lease a new one
Option 2: Return your leased vehicle to Carland
Option 3: Purchase your leased vehicle at Carland
Let Carland do All the Work
Let Us Do All the Work


For more information in the Roswell area for Honda, contact Gary Tucker, hondasales@hondacarland.com or by phone at (770) 993-2805.

For more information in the Cartersville for Honda, contact Ron Herndon, rherndon@hondacarlandnorth.com or by phone at (770) 382-2282.

For more information on Acura, contact Hugh Kronitz, acuracarland@earthlink.net or by phone at (770) 623-9211.

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Lease-End Process: Option 1


Return your vehicle and lease a new one.
If you select this option, follow these simple steps as you approach the end your lease.

Six months before the end of your lease: Now is the time to start researching new Acura or Honda models. A visit to the Acura web site is a great start, and your dealer will be happy to arrange for a test drive and discuss your lease-end plans further. You can also visit the Acura Special Offers page or Honda Special Offers page for information.

Two to three months prior to lease-end: Contact the Carland Lease Maturity Center to discuss the steps involved in returning your leased vehicle. We can also provide you with a complimentary Lease Inspection from Shop Carland.

Two months prior to lease-end: During the last two months of your lease term, arrange for a free vehicle inspection to evaluate wear and use and related charges, if any. Having the inspection done well in advance of returning your vehicle allows you to be present for the inspection and gives you time to take care of any needed repairs. You will receive a Vehicle Inspection Report following the inspection.

One week prior to lease-end: Arrange an appointment to turn in your vehicle to your Acura or Honda automobile dealer. Begin to assemble the materials listed below.

At lease-end: At the appointed time, deliver your vehicle in clean condition to your Acura or Honda automobile dealer. Please bring the following items with you:
  1. All keys to the leased vehicle
  2. Owner's manual and maintenance records
  3. Vehicle Return Receipt & Odometer Disclosure Statement
  4. Vehicle Inspection Report
  5. Receipts for completed repairs, if any

After you turn in your vehicle: Contact the Turn-In Hotline at 1-800-351-6513 to inform us that you have returned your vehicle.
  • If all payments have been made, your call will prompt the completion process for your account, and you will no longer receive monthly statements.
  • If you have payments remaining on your account, it is still your responsibility to ensure that they are made (even if your dealer has agreed to make final payments).
  • If any end-of-term liabilities apply, they will be billed at a later time.

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Lease-End Process: Option 2


Return your leased vehicle to the dealer.
Here are some steps you will need to take if you choose this option.

Two to three months prior to lease-end: Contact the Carland Lease Maturity Center to discuss the steps involved in returning your leased vehicle. We can also provide you with a complimentary Lease Inspection from Shop Carland.

Two months prior to lease-end: During the last two months of your lease term, arrange for a free vehicle inspection to evaluate wear and use and related charges, if any. Having the inspection done well in advance of returning your vehicle allows you to be present for the inspection and gives you time to take care of any needed repairs. You will receive a Vehicle Inspection Report following the inspection.

One week prior to lease-end: Arrange an appointment to turn in your vehicle to your Acura or Honda automobile dealer. Begin to assemble the materials listed below.

At lease-end: At the appointed time, deliver your vehicle in clean condition to your Acura or Honda automobile dealer. Please bring the following items with you:

  • All keys to the leased vehicle
  • Owner's manual and maintenance records
  • Vehicle Return Receipt & Odometer Disclosure Statement
  • Vehicle Inspection Report
  • Receipts for completed repairs, if any
After you turn in your vehicle: Contact the Turn-In Hotline at 1-800-351-6513 to inform us that you have returned your vehicle.
  • If all payments have been made, your call will prompt the completion process for your account, and you will no longer receive monthly statements.
  • If you have payments remaining on your account, it is still your responsibility to ensure that they are made.
  • If any end-of-term liabilities apply, they will be billed at a later time.

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Lease-End Process: Option 3


Purchase your leased vehicle.
If you decide to buy your vehicle, there is no need to have it inspected. Just follow these easy steps.

Step 1 - Obtain a Payoff Quote: To find out your purchase amount, you can get a payoff quote 24 hours a day, 7 days a week through our online Account Access or by calling our Express Payoff System at 1-800-708-6555.*

If you call for your payoff information by telephone, you may request, by mail, a written confirmation of your payoff quote, along with instructions and required documentation.

* The Express Payoff System cannot provide quotes on lease accounts in which the vehicle is garaged in AL, AK, AZ, or IL, or if certain conditions require that you speak with a Acura Financial Services Representative, Monday through Friday from 9 to 5 CST.

Step 2 - Notify us of your intent to purchase: Contact the Carland Lease Maturity Center and let us know you intend to purchase the vehicle.

Step 3 - Provide payment and required documentation: Mail the full payoff amount (including state sales tax, if any) to the address below. If there is no outstanding balance on your account, the title will be mailed upon receipt of payment.

Because federal law requires that you disclose the mileage to us in connection with the transfer of ownership, you must submit a signed and dated Odometer Disclosure Statement.

Your check and Odometer Disclosure Statement should be mailed to:

Honda Finance Exchange, Inc.*
P.O. Box 70252
Philadelphia, PA 19176

If you are using a special delivery service such as FedEx, use the following address:

HondaFinance Exchange, Inc.*
Lockbox # 70252
101 N. Independence Mall East
Philadelphia, PA 19106

* Notice is hereby given that Honda Lease Trust has assigned all of its rights (but not obligations) to purchase and/or sell this vehicle to Honda Finance Exchange, Inc. pursuant to the Sub-Servicing and Master Exchange Agreement. Notice for New York and Virginia residents: The Trust designation is HVT, Inc., as Trustee for Honda Lease Trust.

Step 4 - Re-register your vehicle: State law requires that you transfer the title and vehicle registration into your own name and pay any applicable sales tax and/or fees. This can be completed at your local Department of Motor Vehicles.


For more information, contact Gary Tucker, hondasales@hondacarland.com or by phone at (770) 993-2805.
 
Carland Lease-End Assistance
Get a complimentary Lease Consultation from Carland:

-Lease Specialist will review your lease status
-Lease Specialist will discuss available options
-Lease Specialist will easily facilitate purchase arrangements
-Lease Specialist will evaluate and report your position in your current lease
 
Carland thanks you for choosing Acura or Honda and we hope your lease experience was a valuable one!

Contact Us for an Appointment
 
 
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 Honda Vehicles at Shop CarlandAcura Vehicles at Shop Carland

Welcome to Shop Carland


Shop Carland operates a couple of different Honda and Acura car dealers in the greater Atlanta, Georgia area.  We have literally hundreds of new and used cars, trucks, vans, and SUVs in our huge inventory.  Visit our Hybird or Cheap Used Car inventory pages.  Shop online for the Honda or Acura vehicle of your dreams, or Build a new Acura or Honda from the ground up.  You can choose the make, model, trim, and finally the MSRP of a vehicle.  Also get a New Vehicle Tax Deduction on your 2009 Income Tax Return when you purchase a new car from Shop Carland.

Acura Carland New and Used Cars


See the line-up of New 2010 and 2009 Acura cars like the: RL, TL, TSX.  Acura also makes a nice selection of SUV’s and Crossover vehicles like the MDX, RDX, and the all new 2010 ZDX.  Browse online the entire inventory of our Duluth Acura Carland Dealership.  Acura is the only manufacturer to get 5-star crash ratings from the IIHS on all their vehicles.  Stop by our Acura Deals page to see many lease and financing specials on new Acura automobiles.  We have many Used Acura vehicles in stock and are an authorized dealer of Certified Pre Owned Acura cars, and SUVs. 

Honda Carland New and Used Cars


Honda is one of the most well respected Auto Manufacturers in the World.  Shop Carland operates 2 Honda Carland Dealerships in the greater Atlanta, Georgia area; Honda Carland in Roswell and Honda Carland North in Cartersville.  See the combined inventory of New 2010 Honda cars like the: Accord, Civic, Fit, Insight Hybrid, and S2000.  The line-up of Honda automobiles extends into the van, SUV, and truck segments.  The vehicles that fall into these categories are the:  CR-V, Element, Odyssey, Pilot, and Ridgeline.  Also see the all new 2010 Accord Crosstour.  There are many Honda Deals going on now so stop by the Specials page.  A Used Honda is a great choice for a pre owned vehicle.  In fact Shop Carland is a Certified Honda dealer.  Each car has to pass a thorough inspection and is accompanied by a used car warranty.

Honda and Acura Parts, Service, and Body Shop


Each dealer in the Carland group operates a Service Center.  We employ factory trained and certified technicians that are professionally trained in Honda and Acura repair.  We can also perform auto repair on almost any kind of car, and you can Schedule a Car Service Appointment Online.  Each dealer has a Parts Department that stocks a various assortment of Honda and Acura OEM Parts and Genuine Accessories.  Visit one of our locations in Duluth, Roswell, Alpharetta, or Cartersville Georgia.  Carland operates a Honda and Acura Body Shop.   The Carland Collision Center can perform major service, collision repair, or can give an insurance estimate.

Shop Carland – Serving Greater Atlanta Georgia


Shop Carland has been serving the Atlanta Georgia area for over 35 years.  Our network of Honda and Acura Dealers, Service Centers, and Body Shops;  have been providing great service to the Automotive community for years.  We proudly serve the Northern Georgia area including Alpharetta, Roswell, Duluth, Cartersville, Atlanta, Marietta, Webb, Crabapple, Newtown, Ocee, Brookwood, Big Creek, Berkeley Lake, Norcross, Mountain Park, Batesville, Buford, Sugar Hill, Suwanee, Lawrenceville, Bethesda, Liburn, Norcross, Dacula, Auburn, Grayson, Crowville, Emerson, Allatoona, Happy Hollow, Rowland Spring, Holly Spring, Atco, Rodgers, Oakland Heights, Corbin, Kingston, Cassville, Grassdale, Aubrey, White, Chamblee, Woodstock, Buford, Snellville, Lithia Springs, Gainesville, Conyers, Morrow, Union City, McDonough, Athens and surrounding Fulton, Gwinett and Bartow cities.  Stop by one of our Carland Locations today.